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Why Does My Computer Keep Crashing Windows 10? [ Solved].How to troubleshoot and fix Windows 10 blue screen errors | Windows Central |
- Troubleshoot blue screen errors
If the blue screen of death appeared after installing an app, this is the likely culprit. Uninstall the offending app using the following steps:. The blue screen of death can also occur if connected hardware isn't compatible with Windows Visit your hardware manufacturer's support website to determine if it's compatible with Windows If you can't access the desktop, you can use features like System Restore and Safe Mode as workarounds.
System Restore rolls the system software back to its previous state. However, to access System Restore, you must launch advanced startup settings. System Restore will now remove all updates, drivers, apps, and changes you made after the restore point to fix the blue screen error. Opening Windows in Safe Mode is another way to tackle the blue screen of death.
Like System Restore, you can access Safe Mode through the advanced startup settings. While stop errors can sometimes be overwhelming, Microsoft provides fixes for almost all types of errors that lead to a blue screen of death. Scanning for malware and backing up your data are other crucial steps you can take to minimize the impact of a sudden, unplanned downtime the blue screen error may cause.
Successful enterprise application modernisation requires hybrid cloud infrastructure. If none of these troubleshooting tips have resolved your recurring BSOD, there are still some other root causes, but you're generally faced with one of two primary possibilities: You have a software issue you haven't yet isolated, or you have a critical hardware problem with your computer that can't be easily repaired or replaced.
To eliminate the possibility of a software problem, you can perform a clean install of Windows. This erases all the content from your hard drive, which means you will need to reinstall all your programs.
To do this, click the Start search box and type "reset. In the "Reset this PC" section, click "Get started. When it's done, you'll have a clean, fresh new version of Windows without any of the software or drivers that might be causing the BSOD. If possible, use the computer in this state — installing only the most absolutely essential software — until you determine if the problem is resolved.
More Button Icon Circle with three horizontal dots. It indicates a way to see more nav menu items inside the site menu by triggering the side menu to open and close. Smart Home. Social Media. Dave Johnson. Share icon An curved arrow pointing right. Twitter icon A stylized bird with an open mouth, tweeting. Twitter LinkedIn icon The word "in". After the update, you can reinstall the apps again. Sometimes, if you use the Windows Update option to upgrade a device, you could see a Blue Screen of Death when installation files were damaged during the download process.
In this case, you can use the Settings app to clear the previous files, allowing the system to redownload the upgrade bits. After you complete the steps, open the Windows Update settings and proceed with the steps to upgrade the computer one more time.
If you continue with the same problem, you should consider using the Update Assistant utility to perform an in-place upgrade. Or, if the utility does not work, try using the Media Creation Tool to create an installation media to install the new version of Windows Alternatively, you can also troubleshoot blue screen errors with the "SetupDiag" tool.
SetupDiag is a Microsoft tool that offers an optional download to diagnose and determine why an update or upgrade failed to apply, which is valuable data that can help resolve any problems. Once you complete the steps, the default text editor will open the file with the diagnostic results based on the known rules. If an error was detected, the logs will describe the information to determine why the device blue screened during the update, and if it's a known issue, you'll also get the steps to resolve it.
Sometimes you won't get any recommendations. If this happens, follow the link that might be available in the log file or use the error code or any meaningful information to research the problem online.
Use this guide for more detailed instructions. Windows can also crash due to a hardware-related problem. As a result, it's always recommended to disconnect all non-essential peripherals, including external hard drives, printers, secondary monitors, phones, and other USB or Bluetooth devices, before proceeding with an installation to minimize the chances of errors.
The upgrade process only requires a keyboard, mouse, monitor, and internet connection. After the installation, you can always reconnect the peripherals.
If the issue persists, it could be a compatibility problem. You can usually resolve this issue by downloading and installing a newer driver version from your manufacturer's support website.
If the computer uses the most recent driver, and the problem continues, it could be a compatibility issue with the new version of Windows 10, or the hardware in question may need to be replaced. You can always visit the Microsoft health dashboard website opens in new tab to review any issues available with the latest release of Windows The best way to upgrade to a new version of Windows 10 is to erase everything and start from scratch with a clean installation.
The process will help you avoid the Blue Screen of Death, and it will help improve system performance and resolve issues. If you decide to perform a clean install, you first want to confirm that the computer can start from USB. Typically, the steps to open the motherboard firmware settings require pressing one of the function keys F1, F2, F3, F10, or F12 , the Esc key, or the Delete key as soon as the device starts.
However, these settings are always different per manufacturer and even by device model. If you are not sure, it's best to check the manufacturer's support website for more specific details.
While in the firmware interface, open the "Boot" page, set the boot order to start from USB, and save the new changes. Once the device can start from the flash drive, create a bootable installation media and use it to start the Windows 10 setup, and then continue with the steps below.
Warning: This is a friendly reminder that you'll be making changes to your current setup, which can cause problems and even data loss if you don't do it correctly. It's recommended to make a temporary full backup before proceeding. Once you complete the steps, the setup will begin installing Windows 10, avoiding many blue screen errors. After the installation, you'll need to continue with the out-of-box experience OOBE to finish setting up the computer by creating a new account and selecting the preferred settings.
You can use this guide to perform a complete installation of Windows If the computer no longer starts correctly, you can use some of the advanced system features, such as System Restore, Safe mode, or the Advanced startup environment to resolve the problem.
In case the error happened after adding new hardware, consider disconnecting it to double-check to see whether the new hardware is the reason the computer is bumping into this problem.
System Restore is a legacy feature that allows you to undo changes without affecting your files to roll back the computer to a previous point in time when Windows 10 was working correctly. The only downside about this feature is that you have to enable it manually before using it. If System Restore was previously enabled and configured , you can use a restore point to fix the stop error.
On Windows 10, there are at least two ways to access System Restore through Advanced startup, including through the boot options menu or USB installation media. Choose one of the methods below, and continue with the steps.
After the third interruption, Windows 10 should open the Advanced startup environment and continue with the steps below to access System Restore. After you complete the steps, the feature will undo updates, drivers, apps, and system changes done after the point of restoration was created, fixing the system crashes.
Windows 10 also has "Safe mode," an environment that only loads the basic drivers and services needed to access the desktop to troubleshoot any issue, including system crashes.
You can access Safe mode by using the Advanced startup menu during boot or by using Windows 10 installation media. Select one of the options below, and continue with the steps.
After the third interruption, Windows 10 should open the Advanced startup menu and continue with the steps below to access Safe mode. You can also use USB installation media to access the Advanced startup menu to enable Safe mode using these steps:. For example, if you just installed a new printer, try unplugging it from your computer to see if the blue screen persists. On the next page with the list, click Uninstall updates and remove the most recent update to see if that solves the problem.
The same goes for software. If you started noticing the blue screens after installing a new program, try removing the app and see if that fixes your issues. While bad updates can sometimes introduce issues, oftentimes Microsoft and third-party companies issue updates to fix problems like these. It's also important to check your drivers, since they can often be a source of Windows 10 blue screens. Then choose Device Manager to open that utility. Here, check for yellow triangle icons on any entries, which indicate a problem with the driver.
You should double-check any devices that appear with this, as you may need to reinstall the driver or remove the device. You can right-click an entry and choose Update driver to check for updates, but this isn't always reliable. Instead, you should visit the manufacturer's website and grab the latest drivers from there.
Follow our guide to updating Windows drivers for help. The System Restore feature in Windows allows you to return your system to a previous state. It's a handy troubleshooting tool, as it's simple to use and lets you see if your issue is software-based.
Type recovery into the Start menu and open the Recovery Control Panel entry that appears. Here, click Open System Restore to launch the tool. After clicking Next once, you'll see a list of restore points you can return to.
Select one, then hit Scan for affected programs if you want to see what software will change. Running a System Restore doesn't affect your files, but it will uninstall any drivers or software you've installed since the restore point was made.
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